This problem is now resolved. Behind the blackboard is now accessible.
Posted Apr 22, 2024 - 09:37 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Apr 22, 2024 - 09:28 EDT
Update
Our technical team is presently attempting to resolve this problem. Our next update will be available at 10 AM EST April 22nd 2024.
Posted Apr 22, 2024 - 07:45 EDT
Update
Our dedicated technical team is working to fix this issue.
We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause. Our agents will actively respond to your queries, please do so by calling us directly.
Blackboard Support Information
Select 1 for BbLearn, then select 2 for Managed Hosting/SaaS
Our dedicated team is already actively addressing this, employing all measures to diagnose and rectify the issues swiftly. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause. Our agents will actively respond to your queries, please do so by calling us directly.
Blackboard Support Information
Select 1 for BbLearn, then select 2 for Managed Hosting/SaaS
We have received reports regarding intermittent access to Behind the Blackboard. Our team is actively investigating this issue to identify and resolve the underlying cause.
Posted Apr 22, 2024 - 05:31 EDT
This incident affected: Global (Behind The Blackboard).