Blackboard Illuminate: issue affecting worksheets & workspaces

Incident Report for Blackboard Inc.

Resolved

The incident has been resolved:
Snowflake has implemented a fix for the underlying issue and Blackboard has verified that services are working as intended. Please contact Blackboard Support if you encounter any ongoing issues.

Posted Oct 07, 2026 - 11:36 EDT

Identified

Blackboard is investigating an issue affecting access to worksheets in Snowflake. Users may be unable to view previously saved worksheets. Queries can be run in workspaces, but will see errors. Our team is actively working to resolve the issue and will provide updates as they become available.

Posted Sep 29, 2026 - 17:14 EDT

This incident affected: Global (Illuminate).