Learn SaaS - US-EAST-1 Region - Multiple Sites Inaccessible

Incident Report for Blackboard Inc.

Resolved

Between 2:52 PM and 3:08 PM EDT, we experienced a short outage in Learn SaaS Sites. The issue is resolved, and the services are operating normally at this time.

Posted Apr 23, 2025 - 15:53 EDT

Monitoring

Service to the majority of sites has been recovered, and we are continuing to monitor for any further issues.

Posted Apr 23, 2025 - 15:13 EDT

Investigating

We are experiencing issues within the US-EAST-1 region impacting several Blackboard Learn SaaS clients.

Posted Apr 23, 2025 - 15:00 EDT

This incident affected: Americas (Blackboard - SaaS (US)).