Services Status

All Systems Operational

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

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Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
99.98 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
99.99 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) ? Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) ? Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 ? Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.98 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
99.97 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
90 days ago
99.94 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.9 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate ? Operational
90 days ago
100.0 % uptime
Today
Europe & Middle East Operational
90 days ago
99.99 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.99 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
99.97 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Blackboard SaaS 4000.1.0: Maintenance Test/Stage Release (scheduled for Oct 14, 2025) Oct 14, 2025 04:00 - Oct 15, 2025 04:00 EDT

Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Test and Staging environments.

Scheduled for October 14, 2025
Posted on Oct 10, 2025 - 10:20 EDT

Blackboard SaaS 3902.1.0: Maintenance Production Release (scheduled for Oct 16, 2025) Oct 16, 2025 04:00 - Oct 17, 2025 04:00 EDT

Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Production environments.

Scheduled for October 16, 2025
Posted on Oct 10, 2025 - 10:34 EDT
Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025
Ally Maintenance Scheduled for October 11, 2025 (all regions)
Completed - The scheduled maintenance has been completed.
Oct 11, 08:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 11, 00:00 EDT
Scheduled - We will be performing some additional planned maintenance to apply necessary changes to our databases in all regions.

During the maintenance window, the Institutional Report will be unavailable and bulk, onboarding and course sync processes will be paused. All other Ally features, including Course Reporting, Instructor Feedback, Configuration UI and Alternative Formats may be delayed or unavailable for short periods of time.

The maintenance windows are:

Australia and New Zealand

Maintenance for institutions hosted from the Sydney (Australia) AWS Data Center will take place on Saturday 11th October from 2pm-10pm Australian Eastern Standard Time.

Asia

Maintenance for institutions hosted from the Singapore AWS Data Center will take place on Saturday 11th October from 12pm-8pm Singapore Time.

Europe

Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 11th October from 6am-2pm Central European Time / 5am-1pm UK time.

Canada

Maintenance for institutions hosted from the Montreal (Canada Central) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) - 5am Pacific Time.

US

Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 11th October from 12am-8am Eastern Time / 9pm (10th October) -5am Pacific Time.
Oct 3, 14:50 EDT
Oct 10, 2025
Blackboard - Course Catalog Performance isssue- EU region
Resolved - This incident has been resolved, and it was observed that course catalog services are operating normally.
Oct 10, 10:41 EDT
Monitoring - Our engineers have deployed a fix and are monitoring the system performance.
Oct 6, 23:47 EDT
Investigating - We are currently experiencing some issues in the EU region that is impacting catalog services. Our teams are currently investigating this.
Oct 3, 18:20 EDT
Blackboard SaaS 3902.1.0: Maintenance Production Release (scheduled for Oct 9, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 10, 08:41 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.22+c173d6b (no change to build number). Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-3902-1-0-Release
Oct 9, 11:56 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Production environments.

Scheduled for October 9 2025
Oct 7, 08:39 EDT
Oct 9, 2025
Oct 8, 2025
Blackboard SaaS 4000.1.0: Feature Test/Stage Release (scheduled for Oct 7, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 8, 08:30 EDT
Update - Release is currently in progress. Full build number is 4000.1.0-rel.5+56859dd. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Oct 7, 12:58 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 04:00 EDT
Scheduled - Anthology will be deploying the Blackboard SaaS 4000.1.0 Feature Release to Test and Staging environments.

Scheduled for October 7, 2025
Oct 3, 11:20 EDT
Oct 7, 2025
Oct 6, 2025
Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Blackboard SaaS 3902.1.0: Feature Production Release (scheduled for Oct 2, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 3, 13:52 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.22+c173d6b. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Oct 2, 09:24 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 04:00 EDT
Scheduled - Anthology will be deploying the Blackboard SaaS 3902.1.0 Feature Release to Production environments.

Scheduled for October 2, 2025
Sep 26, 13:03 EDT
Oct 2, 2025
Oct 1, 2025
Blackboard SaaS 3902.1.0: Maintenance Test/Stage Release (scheduled for Sep 30, 2025)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Oct 1, 07:50 EDT
Update - Release is currently in progress. Full build number is 3902.1.0-rel.22+c173d6b. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-3902-1-0-Release
Sep 30, 11:13 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 04:00 EDT
Scheduled - Anthology will be deploying a Blackboard SaaS 3902.1.0 Maintenance Release to Test and Staging environments.

Scheduled for September 30, 2025
Sep 26, 12:59 EDT
Learn SaaS Gov Sites outage- US-GOV-WEST
Resolved - This incident has been resolved, and it was observed that clients are operating normally.
Oct 1, 05:04 EDT
Monitoring - Our engineers have deployed a fix and are monitoring system performance.
Sep 30, 12:19 EDT
Investigating - We are currently experiencing issues within the US GOV West region that is impacting several Learn SaaS clients. Our teams are currently investigating this.
Sep 30, 11:51 EDT
Sep 30, 2025
Sep 29, 2025

No incidents reported.

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