Bb Annotate Update (Oct 28 - Nov 1) - PAUSED
Update - Due to an issue encountered during the roll-out, the Bb Annotate update has been paused. The Asia Region is complete, however roll-outs for the remaining regions have been paused. Additional information will be provided as it becomes available.
Oct 29, 2024 - 12:23 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 2024 - 15:00 EDT
Scheduled - A phased roll-out deployment for Bb Annotate will be performed starting on Oct. 28th. With this update of Bb Annotate functionality, instructors will now have access to a fixed menu of formatting options when adding comments. Additionally, an issue preventing the copy and paste of text elements within the commenting tool in Bb Annotate has been addressed. The schedule is as follows:

Asia Region: Monday October 28th, 1PM EST
EU/Africa Regions: Wednesday, October 30th, 8PM EST
Canada/US Regions: Friday, November 1st, 5AM EST
Oct 28, 2024 15:00 - Nov 1, 2024 15:00 EDT

About This Site

Welcome to Blackboard’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
Administrators with Behind the Blackboard access select here: https://blackboard.secure.force.com/btbb_articleview?id=kAA1O000000Kz4b
All others who would like to subscribe please select here: https://blackboard.secure.force.com/publickbarticleview?id=kAC1O000000PB4f

Blackboard is the largest education technology and services company in the world.
https://www.blackboard.com/about-us

Uptime over the past 90 days. View historical uptime.
Global Operational
90 days ago
99.99 % uptime
Today
BB Annotate Operational
90 days ago
100.0 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Learn - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Learn - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Learn - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Learn - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Learn - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
99.86 % uptime
Today
Blackboard Help (Website) ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Data - data.blackboard.com Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS - Global Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Global) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
100.0 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Canada) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (US) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (US) Operational
90 days ago
100.0 % uptime
Today
Learn – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) ? Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Asia Pacific Operational
90 days ago
99.96 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Asia Pacific) Operational
90 days ago
99.98 % uptime
Today
Learn – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Blackboard Data ? Operational
90 days ago
99.52 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (EMEA) Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Learn – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
100.0 % uptime
Today
Learn - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Learn - Institution Page ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Learn SaaS 3900.104.0: Maintenance Production Release (scheduled for Nov 21, 2024) Nov 21, 2024 04:00 - Nov 22, 2024 04:00 EST
Anthology will be deploying a Learn SaaS 3900.104.0 Maintenance Release to Production environments.

Scheduled for November 21, 2024
Posted on Nov 19, 2024 - 11:28 EST
Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024
Learn SaaS 3900.106.0: Maintenance Test/Stage Release (scheduled for Nov 19, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 20, 08:53 EST
Update - Release is currently in progress. Full build number is 3900.106.0-rel.20+6cb3a11. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-106-Release
Nov 19, 10:55 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 04:00 EST
Scheduled - Anthology will be deploying a Learn SaaS 3900.106.0 Maintenance Release to Test and Staging environments.

Scheduled for November 19, 2024
Nov 15, 15:59 EST
Nov 19, 2024
SafeAssign Maintenance (scheduled for November 19, 2024)
Completed - The scheduled maintenance has been completed.
Nov 19, 08:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:00 EST
Scheduled - SafeAssign will be undergoing scheduled maintenance on November 19, 2024, from 6:00 AM to 8:00 AM Eastern Time. During this time, the service will be completely unavailable, and any submissions will need to be resubmitted after the maintenance.

This upgrade is critical for improving system performance and ensuring more efficient plagiarism detection for both Blackboard and API clients. We appreciate your understanding and encourage users to plan ahead to minimize disruptions.
Oct 4, 15:40 EDT
Nov 18, 2024

No incidents reported.

Nov 17, 2024
Upcoming Anthology Support Center Maintenance Window
Completed - The scheduled maintenance has been completed.
Nov 17, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 20:00 EST
Scheduled - On Friday, November 15, 2024, the Anthology Support Center will undergo maintenance.

Planned Start Time: 8:00 pm EST, Friday, November 15, 2024 
Planned End Time: 6:00 pm EST, Sunday, November 17, 2024 

During this window, case status update emails will not be sent, however, we anticipate that you will still be able to log in to create and manage your cases. If you experience any prolonged disruption to your system access during this window, please contact us by phone at 1.888.788.5264 or one of our international numbers listed on our Contact Us page- https://blackboard.my.site.com/Support/s/contact-us.

Thank you for your understanding!
Nov 14, 16:32 EST
Nov 16, 2024

No incidents reported.

Nov 15, 2024
Learn SaaS 3900.104.0: Maintenance Production Release (scheduled for Nov 14, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 15, 08:17 EST
Update - Release is currently in progress. Full build number is 3900.104.0-rel.28+0a12be4. Please refer to the Anthology Support Center for more details on this maintenance release: https://blackboard.my.site.com/Support/s/article/Blackboard-Learn-3900-104-Release
Nov 14, 10:19 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:00 EST
Scheduled - Anthology will be deploying a Learn SaaS 3900.104.0 Maintenance Release to Production environments.

Scheduled for November 14, 2024
Nov 12, 10:55 EST
Nov 14, 2024
Nov 13, 2024
Learn SaaS 3900.106.0: Feature Test/Stage Release (scheduled for Nov 12, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 13, 08:31 EST
Update - Release is currently in progress. Full build number is 3900.106.0-rel.10+91807dd. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Nov 12, 10:53 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 04:00 EST
Scheduled - Anthology will be deploying the Learn SaaS 3900.106.0 Feature Release to Test and Staging environments.

Scheduled for November 12, 2024
Nov 1, 09:44 EDT
Nov 12, 2024
Nov 11, 2024

No incidents reported.

Nov 10, 2024
Upcoming Anthology Support Center Maintenance Window
Completed - The scheduled maintenance has been completed.
Nov 10, 18:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 8, 20:00 EST
Scheduled - On Friday, November 8, 2024, the Anthology Support Center will undergo maintenance.

Planned Start Time: 8:00 pm EST, Friday, November 8, 2024
Planned End Time: 6:00 pm EST, Sunday, November 10, 2024

During this window, case status update emails will not be sent, however, we anticipate that you will still be able to log in to create and manage your cases. If you experience any prolonged disruption to your system access during this window, please contact us by phone at 1.888.788.5264 or one of our international numbers listed on our Contact Us page- https://blackboard.my.site.com/Support/s/contact-us.

Thank you for your understanding!
Nov 7, 11:00 EST
Nov 9, 2024

No incidents reported.

Nov 8, 2024
Learn SaaS 3900.104.0: Feature Production Release (scheduled for Nov 7, 2024)
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Nov 8, 09:27 EST
Update - Release is currently in progress. Full build number is 3900.104.0-rel.26+9f248b5. Please refer to the release notes for more details on this feature release: https://help.blackboard.com/Learn/Administrator/SaaS/Release_Notes
Nov 7, 10:42 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 04:00 EST
Scheduled - Anthology will be deploying the Learn SaaS 3900.104.0 Feature Release to Production environments.

Scheduled for November 7, 2024
Nov 1, 09:43 EDT
Nov 7, 2024
← Incident History Powered by Atlassian Statuspage