Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.
Ally will be undergoing scheduled maintenance to optimize database performance in our US and EU regions. Due to the nature of this maintenance we do expect there to be extended periods of downtime ranging from 3-5 hours during this time.
Ally will not be processing new content during this window and the Institutional Report, Configuration UI and Course Accessibility Report will be unavailable. Instructor Feedback and Alternative Formats indicators will not be displayed within courses.
The maintenance windows are as follows:
Europe
Maintenance for institutions hosted from the Frankfurt (Germany) AWS Data Center will take place on Saturday 8th November from 8am-4pm Central European Time / 7am-3pm UK time.
United States
Maintenance for institutions hosted from the North Virginia (US-East-1) AWS Data Center will take place on Saturday 8th November from 2am-10am Eastern Time / 11pm (7th November) -7am Pacific Time Posted on
Oct 24, 2025 - 17:56 EDT
Past Incidents
Nov 7, 2025
No incidents reported today.
Nov 6, 2025
Unresolved incident: Blackboard SaaS 4000.1.0: Feature Production Release (scheduled for Nov 6, 2025).
Completed -
Most upgrades are now complete. We are continuing to work through those that did not succeed. Full build number is 4000.1.0-rel.13+5d7f7b9. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-1-0-Release
Oct 29, 11:52 EDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 15:00 EDT
Scheduled -
Anthology will be deploying a Blackboard SaaS 4000.1.0 Maintenance Release to Test and Staging environments.
Completed -
The release issue has been resolved. Instead of resuming last week's release, we are going to proceed with a full new test/stage release today in order to include some additional bug fixes.
Oct 28, 14:34 EDT
Update -
The issue has been identified as being related to a third-party component, and we are actively working with the third-party provider to resolve it. Further updates will be shared as more information becomes available.
Oct 24, 04:50 EDT
Update -
We are still investigating the failed updates and determining how to resolve the issue.
Oct 23, 12:42 EDT
Update -
We have encountered some issues with some of the updates so not all sites have been updated yet. We are working on determining the root cause. Further details will be provided as they become available.
Oct 22, 14:39 EDT