Resolved -
This incident has been resolved.
Jul 15, 09:27 EDT
Update -
The incident has been successfully resolved, and we've verified that clients are now operating without issue.
Jul 15, 08:58 EDT
Monitoring -
We've successfully implemented a workaround, and services are now back online. We're currently monitoring the system to ensure everything remains stable.
Jul 15, 08:22 EDT
Update -
We continue to work closely with our service provider to address the issue. They are currently focused on implementing a fix and expect to have a resolution or workaround in place within the next 1–2 hours. We will share further updates as meaningful progress is made.
Jul 15, 05:00 EDT
Update -
We're continuing to work closely with our service provider to resolve the issue. Our engineers are still actively engaged in understanding the full impact and implementing mitigation strategies. We will provide another update in the next 60 minutes. Thank you for your continued patience.
Jul 15, 03:59 EDT
Identified -
Our Engineers have identified issues with our service provider and are actively working to understand the full impact and mitigate this problem. More updates will follow shortly. Next update in 60 mins
Jul 15, 02:58 EDT
Investigating -
We are currently experiencing a service interruption in our Learn Managed Hosting. Our dedicated team is already actively addressing this, employing all measures to diagnose and rectify the issues swiftly. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause.
Jul 15, 01:56 EDT