Services Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 08, 2026 - 04:00 EST
Scheduled - Anthology will be deploying the Blackboard SaaS 4000.6.0 Feature Release to Production environments.

Scheduled for January 8, 2025

Jan 8, 2026 04:00 - Jan 9, 2026 04:00 EST

About This Site

Welcome to Anthology’s Services Status page. Here you’ll find timely information on outage incidents and their resolutions. You can quickly check recorded outages for the last 90 days for all of our global regions and products.

Subscription information and instructions can be found here:
https://support.anthology.com/s/article/How-to-Subscribe-to-Product-Status-Incidents-on-Status-blackboard-com

Anthology is the largest education technology and services company in the world.
https://www.anthology.com/about-us

Global Operational
90 days ago
99.98 % uptime
Today
BB Annotate Operational
90 days ago
99.89 % uptime
Today
Anthology Support Center Operational
90 days ago
100.0 % uptime
Today
Anthology Community (Website) Operational
90 days ago
100.0 % uptime
Today
Developer Portal - developer.anthology.com Operational
90 days ago
100.0 % uptime
Today
Blackboard - Cloud & Social Tools Operational
90 days ago
100.0 % uptime
Today
Blackboard - Mobile Services - Global Operational
90 days ago
100.0 % uptime
Today
Blackboard - Open Education Platform Operational
90 days ago
100.0 % uptime
Today
Blackboard - Partner Cloud Operational
90 days ago
100.0 % uptime
Today
Blackboard - SIS Central Operational
90 days ago
100.0 % uptime
Today
SafeAssign Operational
90 days ago
100.0 % uptime
Today
Blackboard Help (Website) Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
99.99 % uptime
Today
Blackboard - SaaS - Global Operational
90 days ago
99.75 % uptime
Today
Platform Extensions (Global) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Universal Authentication Solution v2 (UAS) Operational
90 days ago
100.0 % uptime
Today
Student Insights Toolkit v2 (SIT) Operational
90 days ago
100.0 % uptime
Today
Grades Journey v2 Operational
90 days ago
100.0 % uptime
Today
Reporting Framework v2 Operational
90 days ago
100.0 % uptime
Today
Americas Operational
90 days ago
99.75 % uptime
Today
Ally - Canada Operational
90 days ago
100.0 % uptime
Today
Ally - North America Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (US) Operational
90 days ago
99.62 % uptime
Today
Blackboard – SaaS Gov Cloud (US) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services - Americas Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (NAHE & LAC) Operational
90 days ago
98.72 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.26 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
BB Annotate Operational
90 days ago
99.93 % uptime
Today
Asia Pacific Operational
90 days ago
99.9 % uptime
Today
Ally - Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Ally - Australia Operational
90 days ago
100.0 % uptime
Today
Analytics - on AWS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Asia Pacific Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (Asia Pacific) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Anthology Illuminate Operational
90 days ago
99.04 % uptime
Today
Europe & Middle East Operational
90 days ago
100.0 % uptime
Today
Ally - Europe Operational
90 days ago
100.0 % uptime
Today
Analytics - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Managed Hosting (Saudi) Operational
90 days ago
100.0 % uptime
Today
Blackboard - SaaS (Europe) Operational
90 days ago
100.0 % uptime
Today
Blackboard – Mobile Services – Europe Operational
90 days ago
100.0 % uptime
Today
Platform Extensions (EMEA) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
100.0 % uptime
Today
Student Service Smart View Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Africa Operational
90 days ago
99.75 % uptime
Today
Blackboard - SaaS (Africa) Operational
90 days ago
100.0 % uptime
Today
Blackboard - Institution Page Operational
90 days ago
100.0 % uptime
Today
Blackboard - Course Catalog Operational
90 days ago
99.26 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 8, 2026

Unresolved incident: Blackboard SaaS 4000.6.0: Feature Production Release (scheduled for Jan 8, 2025).

Jan 7, 2026
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Jan 7, 08:17 EST
Update - Release is currently in progress. Full build number is 4000.6.0-rel.17+6076a06. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-6-0-Release
Jan 6, 10:41 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 6, 04:00 EST
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.6.0 Maintenance Release to Test and Staging environments.

Scheduled for January 6, 2026

Jan 5, 08:40 EST
Jan 6, 2026
Jan 5, 2026
Resolved - This incident has been resolved.
Jan 5, 10:08 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 2, 11:25 EST
Investigating - Blackboard LMS integrations in EU, Asia (Singapore) and Canada are not generating Ally scores for new content due to an issue with Blackboard being unable to send events to Ally. This is now under investigation by the product development teams.
Jan 2, 09:42 EST
Resolved - This incident has been resolved and it was observed that data pipelines are operating normally for all clients.
Jan 5, 08:50 EST
Monitoring - A fix has been implemented, and the data pipeline is back online. Clients in the Asia-Pacific (Sydney) region should now see refreshed data. We are continuing to monitor the results.
Jan 5, 03:59 EST
Investigating - We are currently experiencing issues with the data pipeline in the Asia-Pacific (Sydney) region, which is preventing data from being refreshed. Our team is actively working to resolve the issue and restore full functionality.
Jan 2, 07:03 EST
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026
Jan 1, 2026

No incidents reported.

Dec 31, 2025
Completed - Most upgrades are now complete. We are continuing to work through those that did not succeed.
Dec 31, 10:44 EST
In progress - Release is currently in progress. Full build number is 4000.6.0-rel.15+40c8c2c. Please refer to the Anthology Support Center for more details on this maintenance release: https://support.anthology.com/s/article/Blackboard-Learn-4000-6-0-Release
Dec 30, 10:20 EST
Scheduled - Anthology will be deploying a Blackboard SaaS 4000.6.0 Maintenance Release to Test and Staging environments.

Scheduled for December 30, 2025

Dec 30, 10:19 EST
Dec 30, 2025
Dec 29, 2025

No incidents reported.

Dec 28, 2025

No incidents reported.

Dec 27, 2025

No incidents reported.

Dec 26, 2025

No incidents reported.

Dec 25, 2025

No incidents reported.